Returns and Exchanges
Faulty goods will be fully refunded; we will pay the return postage.
Non-faulty goods must be returned within 7 days after receiving the product. The cost of the goods will be refunded, so long as the goods are still in the condition that they left our warehouse in. The return postage will not be refunded unless the reason for return is due to a mistake by ourselves.
If you have a problem with the product, please contact us before you return the item, on 01287 659036 or 01287 659038.
For more information about cancellations, please visit out cancellations section.
If you have any further questions please contact us.
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