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Returns and Exchanges

Faulty goods will be fully refunded; we will pay the return postage.

Non-faulty goods must be returned within 7 days after receiving the product. The cost of the goods will be refunded, so long as the goods are still in the condition that they left our warehouse in. The return postage will not be refunded unless the reason for return is due to a mistake by ourselves.

If you have a problem with the product, please contact us before you return the item, on 01287 659036 or 01287 659038. For more information about cancellations, please visit out cancellations section.

If you have any further questions please contact us.

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Our customers choose to buy from us for a number of reasons.

Best Price Guarantee

Best Price Guarantee

We guarantee we've got the cheapest prices you'll find for the best range of jigsaws puzzles across the web.
Free Delivery

Free Delivery

Spend £10.00 and get free delivery within the UK (otherwise £1.99). We have a full range of products in stock, so delivery is fast, too.
As Featured

As Featured

We've been featured in Saga, the Mail on Sunday and the Telegraph, you can buy jigsaws from us with confidence.
250,000 jigsaws delivered

One Million Jigsaws Delivered

At Jigsaw Puzzles Direct we've delivered over a million jigsaw puzzles, you can trust us with your important order.